Shipping policy

All orders are processed within 10 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

We offer international shipping to a handful of international countries. 

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 business days of receiving your shipping confirmation email, please contact us at hello@21bays.com with your name and order number, and we will look into it for you.